Refund policy

 

Refund Policy

At FlexyClip, we value your satisfaction and stand behind the quality of our products. Please read our refund policy carefully:

  • Eligibility for Refunds
    Refunds are only accepted if the product you received is defective or damaged.

  • Timeframe
    You must contact us within 7 days of receiving your order to request a refund.

  • Proof Required
    To process your refund request, you will need to provide:

    • Clear pictures of the defective/damaged product

    • Proof of purchase (order confirmation or receipt)

  • Process
    Once we review and verify the information, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within a few business days.

  • Exclusions
    We do not offer refunds for:

    • Change of mind

    • Wrong color/size chosen

    • Products that are not defective

  • Contact Us
    To request a refund, please email us at [your email address] with your order number, pictures, and details of the issue.